Archive for December, 2008

Twitter: The Dumbest Thing On the Internet

The debate on whether Twitter is THE FUTURE or a silly fad seems to hinge on the writer’s perspective of ‘microblogging’. To be honest, I don’t really care one way or another about microblogging. If people really want to continue to constantly update what they’re doing, then the willl (and vice-versa).

My issue is why nearly everyone seems to think that Twitter is the only medium for this to happen. What’s more, the company has received over $20 million in an investment round. That it has done so without a business model is not unusual. But I can’t find anyone, anywhere, who can make a plausible argument for the company that doesn’t revolve around how awesome microblogging is.

So I wonder: even if we are to assume that microblogging is more than a fad, why Twitter? And how, exactly, can that translate into anything that could possibly resemble a profitable business? What is it about that company’s platform that can possibly differentiate it from other services that people already use (blogs, social networking sites, IM statuses, etc.?)

The feeds from Twitter can (and necessarily must) be exportable for the service to work. Yet once that is possible, ‘tweets’ can be read by other services and sites that consumers already use. If a user can collect those posts in an RSS reader, or on Facebook/MySpace, or anywhere else, and combine it with other similar services, then what kind of competetive advantage could the company ever have?

If they try to use tweets to advertise, they’ll just get filtered out. If they try to charge for tweets, someone will undercut them (down to zero). They don’t collect enough information on users to conceivably generate any real revenue.

Microblogging seems like it will probably catch on. But how is it in any way different than a status update on a social networking site? I guess one could make the argument that it’s easier to text a ‘tweet’ than to open up Facebook/MySpace, but iPhones and Android are rendering that point moot.

Positions, Debates, and Arguments

Arthur Laffer was on Fox News yesterday talking about Obama’s energy plans, and he said something that I found quite amusing:

And then he goes on and he talks about, you know, energy independence. I can’t think of anything more silly in economics than having independence in production and jobs and products.

Well, I can think of at least one thing that’s sillier than that. Mr. Laffer’s most (in)famous contribution to the world, the thoroughly-debunked Laffer curve and related supply-side economics.

Today, the Wall Street Journal published an editorial by Laffer which goes even further. In it, he suggests that ‘energy independence’ means literally nothing more than not using imported oil. Which is a bit of a stretch, to put it charitably. But he also suggests that the Obama administration has taken nuclear energy ‘off the table’. While it may be fair to say that Obama has been lukewarm towards the prospects of nuclear energy, his position has been exactly the opposite of tabling it. On the topic he has said:

So it has not been an effective option. That doesn’t mean that it can’t be an effective option, but we’re going to have to figure out storage and safety issues. And my attitude when it comes to energy is there’s no silver bullet. We’ve got to be—we’ve, we’ve got to look at every possible option.

* * *

My point in this post isn’t to rail against Fox News or to show that News Corp is presenting things that simply aren’t true. Quite frankly, there’s way too much of that happening all the time, (from every  angle), and it’s very obnoxious.

Of course, I have done exactly that, but (hopefully) in order to make a larger point that I’ve been thinking about a lot lately.

While I’m clearly vexed by the distortion, and felt it necessary to point out Laffer’s many flaws, I wonder if it is at all worthwhile to do so. And I don’t mean this in the obvious sense that pretty much no one reads this blog, and I therefore won’t be changing any minds. Rather, in a more abstract sense, I wonder if it would be worthwhile for anyone  to engage Laffer on this harangue.

Because I’ve grown up in the age of cable news, I tend to assume that every argument that I disagree with should be rebutted. The implicit reasoning is that falsehoods need to be countered directly, lest they be treated as fact by the audience.

But this notion seems silly when I step back and reflect on it for a bit. By reacting to every argument I disagree with, I risk legitimizing the argument to at least some part of the population. I’m also entirely failing to take into consideration the extent to which anyone cares about the issue. And most importantly, I’m refusing to consider how much a legitimate argument can actually persuade anybody.

For me, the best example of this occurred a few years ago in college. A Neo-Nazi group had planned a rally on the steps of the state capitol, and the reaction from so many of my like-minded students was to figure out the best way to organize the largest counter-rally possible.

The response was predictable: a tiny number of white supremicists held a silly little rally, while hundreds of college students banded together to denounce their position. But what did this achieve? I highly doubt that there are really that many people who saw or heard about the rally who were on the fence about the white power issue, as it were. But the huge numbers drew a lot more media attention.

More importantly, if there were any borderline white supremicists out there, I really doubt that the sight of a bunch of overeducated hippies full of energy would do anything other than push them away.

Before the rally occurred, I tried to explain this to people who were trying to organize a counter-rally, but to no avail. For them, this was a black-and-white issue: the positions supported by the white supremacists was so vile that it simply must have been countered.

That is an extreme example, of course, but the lesson is very simple. When trying to persuade, strategy should always be the absolute first consideration.

Audiences don’t carefully take into account all opposing sides of an issue, using perfect information and flawless processing to arrive at a ‘correct’ position. Past information, biases and heuristics define conclusions to a large extent. The precise interaction of these elements with a message is what ultimately determines mass persuasion.

None of this is groundbreaking, I know, but it is of central importance to politics. And it is a simple fact that is far more difficult in execution than in theory, and something I need to learn to understand if I am to achieve what I want.

It’s also something that I see go unnoticed all too often. A failure to recognize this is (in my opinion) at the root of the ‘open debate’ movement. It can be seen every day in primetime on Fox News and MSNBC.

And it is of such great concern to me, as a progressive, because I feel that it can explain a large part of the failure of progressivism from Jimmy Carter through (at least) W. Voters consistently agreed with Democrats and progressives on the issues (if framed in generic terms) throughout that span. Yet progressives never had anything approaching real influence during the entire period.

The reason for that disconnect, as it is abundantly clear, had little to do with our positions, but everything to do with our arguments.

Does the Social Web favor anyone in particular?

In Words That Work: It’s Not What You Say, It’s What People Hear, Republican consultant Frank Luntz mentions, in passing, an interesting theory. He suggests that talk radio has been dominated by conservatives because conservatives (especially those of the Limbaugh variety) are more likely to regular devote a significant amount of time to listening to the radio. The kind of people who do so, he argues, are those who have the longest drive times on a daily basis. In other words, denizens of rural- and exurban-America–the GOP’s base.

It’s an interesting theory, and while I haven’t seen much evidence (beyond the anecdotal) to support it, it suggests an important phenomena that I’ve mentioned in the past. Namely, the relationship between the adoption of technology and political success is far more complicated than a simple ‘early adopters win’ formula. Probably as significant as early adoption is something entirely beyond the control of campaigns, organizations, and institutions: the broader technological environment.

A more convincing example than talk radio is direct mail, which was a key component of the conservative rise to power in the late 1970’s, early ’80s. While it is true that direct mail was embraced more enthusiastically by conservatives than liberals in the early days, I believe that it is also true that only conservatives could have fully utilized the technology. This is because full-scale deployment of direct mail required large databases of personal information (ie, mailing addresses).

At the time, there were very limited options for gathering such lists. A standard route was to simply use voter rolls, obtained from local registrars and Secretaries of State. Doing so was crude, however, as the raw lists gave very little relevant information about the voters. Occassionally, party ID would be included, but smart marketers realized that more information would be necessary to tailor messages to individuals. Tailoring messages, in turn, would increase the success rate of a given piece of direct mail.

So direct mail would disproportionately benefit those who had more detailed, relevant information about voters. In the late ’70s and early ’80s, the best way to gather such information was through church membership databases. Evangelical churches, especially, were well-organized, well-connected, and run by politically-motivated leaders. Jerry Falwell, Ralph Reed, and a whole host of other religious and political figures were able to convert existing organizational structures into very real political capital.

In short, direct mail was a political tool that held inherent advantages for conservatives. If Luntz is correct, talk radio may be the same.

But what about the current waves of technology? Are social networking sites inherently liberal? Is text messaging a conservative medium? Or might they be neutral tools, useful to whoever is smartest about deploying them?

It is far too early to say. In the 2008 cycle, progressives clearly won the technology battle. But was Obama able to capitalize on the latest internet technologies because he was smart and hired the smartest people and built the best infrastructure? Or was there something about him and his campaign that attracted experts and internet-savvy users indepedent of his own web efforts? It is pretty clear that there was at least a little of both occurring.

CNN is reporting that the GOP chairmanship race is shaping up to be an argument over how to ‘catch up’ to Democrats in terms of technology. Saul Anuzis even announced his candidacy on Twitter. Many of the candidates are developing slick websites.

But I can’t help but wonder if they are missing the point. Simply trying to copy the technology of the Democrats won’t work if the users of those technologies aren’t going to go along with Republican candidates or positions. If Facebook users are generally more liberal, Barry Goldwater simply will lose on the platform.

Then again, maybe this isn’t the case at all. If the current progressive advantage really is an aberration caused by smart deployment by the Obama campaign, the GOP can modernize its operations without changing its identity.

While it’s definitely far too early to make any declarations on the topic, there is some evidence that the current technological advances have had an inherently progressive/liberal/left tilt. This report from the Institute for Politics, the Internet and Democracy found that ‘Poli-Fluentials’ (defined as politically active individuals with large social networks) are significantly more likely to be Democrats, and those who are Democrats “…appear to be significantly more likely to use the Internet to cultivate an online community that can can influence on political and policy issues.”

There have been clear partisan differences in the use of the social internet. If this trend continues, there may be little Republicans can do to make up the ground while maintaining the right/hard-right stance that has served the party so well in the last thirty years.

Quick Link

Bush Condemns Free National WiFi (Fast Company)

Not too much to say about this other than “the Free Market is the answer to every problem and anyone who thinks otherwise is a godless Commie”. It may not be as huge an issue as Iraq or health insurance, but I am very much looking forward to the Obama administration putting reasonable, non-ideologues in position at the FCC. That’s an agency that really does have a profound effect on what happens to this country, and Obama appears to recognize the importance of it.

That’s not to say that we’ll have free perfect internet everywhere on the planet come February 1st, but we do need someone who knows how to drive the truck  plumb the series of tubes.

Facebook Connect and OpenID (plus bonus desultory ramblings!)

Fast Company’s website had a feature on Monday wherein eight experts predicted the direction of Web 2.0 for 2009. Of particulary interest to me was the response from Mary Hodder:

“The future of social media is user’s owning their data, deciding who to send it to. Look for more companies that currently host the user’s identity to have less control over that, as things like Open ID take over and more companies try to compete by giving users more control over themselves. Look for ways users can own their own data, and companies that might offer that, sort of like a personal information bank. The changes may seem subtle but I think we’ll see companies now, like Facebook, who try to be everything to you: your bank account for info, your identity, your tools for publishing, and your bar/restaurant for socializing, having to give up some of those roles or hold them less powerfully. And I don’t think it’s natural for one company to hold all that power. It leaves you with very little control over your online self. (emphasis mine)

I very much disagree with the idea. In fact, I had been working on a draft of a post about Facebook Connect, the extra-site login API that the company has recently unveiled, which stated pretty much the opposite of Hodder.

To begin, I disagree with the assertion that Facebook will ‘try to be everything for you’. That represents a clear misunderstanding of what Connect is and is trying to be, at least to the best of my knowledge.

The service is an attempt to open up the Facebook login process to other services across the web. From the consumer’s perspective, this means using the same account to access a video-hosting site, a variety of stores, etc. If successful, this would be a huge upgrade in functionality over the existing scheme of requiring separate accounts for each of these sites.

Continue reading ‘Facebook Connect and OpenID (plus bonus desultory ramblings!)’

Blagojevich/Obama

I’m reading through the indictment of our governor right now, and I plan on writing a much longer post about it shortly, but one thing is for certain: thank god Obama didn’t take any bait and appoint Blagojevich to head up HHS.

It’ll be interesting to see if/when somebody starts to try to use this to attack the president-elect and the ‘Chicago machine’. It could be good for Obama, because he could spin the issue to show that he was above the fray and unwilling to go along with corruption, but that might be too much of a stretch. Joe Six-Pack might not have the political attention span to see anything other than more ‘guilt by association’ here…

The Beauty of Google Trends

#6 (11:46 CST): “men who look like old lesbians”

The Lori Drew Decision

There has been a lot of chatter lately regarding the Lori Drew case. For those unfamiliar with the issue, a good summary can be found here. To summarize it briefly, Lori Drew is a 49 year-old woman who has been charged in connection with the suicide of a 13 year-old girl. The suicide victim was a former friend of Drew’s daughter, and the two apparently had a falling-out. To seek revenge, Mrs. Drew, her daughter, and an 18 year-old employee created a fake MySpace account, claiming to be a 16 year-old boy, and proceeded to flirt with the victim online.

The plan, apparently, was to raise the girl’s expectations, then emotionally abuse her by sending nasty messages over the service (still posing as the boy). After receiving a particularly mean message, the girl committed suicide.

Upon investigating the incident, Missourri authorities determined that no state laws had been violated. That should have been the (perhaps unfortunate) conclusion to the case. However, the incident became a hot news topic, likely because it: (a) involved a new technology (MySpace) which is seen as inherently suspect/dangerous and (b) involved particularly bad judgment from a grown woman who should have known better.

However, a US Attorney in Los Angeles, over 2,000 miles from where the incident occurred, heard about the story and decided to investigate. Because the incident occurred over MySpace–a company whose servers are located in Beverly Hills–the Attorney’s office decided to launch an investigation, which resulted in this indictment.

Continue reading ‘The Lori Drew Decision’